The book is designed to appear as if Captain Picard is discussing advice for future Starfleet offices on how to handle various leadership situations. For the most part it simply summarizes select ST:TNG episodes and briefly and in bullet-points discuss take aways that might be helpful when dealing with real life situations. It really isn't particularly good, but I read it in a day and wanted to see what the authors had to say since I gave a conference paper of a parallel subject years earlier. Note: Please don't end every chapter with "Make it so." too late.